Frequently Asked Questions

Everything you need to know about transforming 2D images into 3D NFTs on the XRP Ledger

AI Generation & Quality

Why doesn't my 3D model look exactly like my 2D image?

What background will my 3D model have?

What affects the quality of my 3D model?

Can I request changes or revisions to my 3D model?

What file format will I receive and how can I use it?

How long does generation take?

What image formats and sizes do you accept?

Payments & Pricing

What are your payment options and pricing?

What is Arweave storage?

Is there a refund policy?

Is my payment information secure?

Do you offer bulk discounts or enterprise pricing?

NFTs & Blockchain

What is an NFT and why do you mint them?

How do I receive my 3D model NFT?

Why did my NFT offer disappear?

Are there extra costs to accept the NFT?

How do I set up an XRP wallet?

What if I enter the wrong wallet address?

Can I sell or transfer my NFT?

Technical & Troubleshooting

What browsers and devices are supported?

Why is my upload failing?

What if my generation is taking longer than expected?

Can I use the service on mobile devices?

Account & Legal

Do I need to create an account?

What are your Terms of Service?

How is my data used and protected?

Affiliate Program

How does the affiliate program work?

Are there tax implications for affiliate earnings?

How does affiliate tracking work with cookies?

What are my legal obligations as an affiliate?

How is my data protected as an affiliate?

Getting Started

How do I get started with xrp3d.ai?

Can I retrieve my models if I close the page?

What can I do with my 3D model?

Still Have Questions?

We're here to help! Our support team typically responds within 24 hours.

Email Support

General inquiries and technical support

support@xrp3d.ai

Documentation

In-depth guides and tutorials being released

View Docs

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